Effective Date: [03-07-2024]
1. Introduction
This Privacy Policy explains how 4K Best Media ("we," "us," or "our") collects, uses, discloses, and protects your information when you use our IPTV services. We are committed to ensuring that your privacy is protected in compliance with the General Data Protection Regulation (GDPR) and other applicable European privacy laws.
2. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, billing address, payment details, and contact information.
- Usage Data: Information about how you use our services, including IP address, device information, browser type, and viewing history.
- Cookies and Tracking Technologies: Data collected through cookies and similar tracking technologies to enhance user experience and analyze usage patterns.
3. How We Use Your Information
We use your information for the following purposes:
- Service Delivery: To provide, maintain, and improve our IPTV services.
- Account Management: To manage your account, process payments, and provide customer support.
- Personalization: To personalize your experience and recommend content.
- Communication: To send you service updates, newsletters, and promotional offers (you can opt-out at any time).
- Legal Compliance: To comply with legal obligations and enforce our terms and conditions.
4. Legal Basis for Processing Your Information
We process your information based on the following legal grounds:
- Contractual Necessity: To fulfill our contract with you.
- Legitimate Interests: For our legitimate business interests, such as improving our services and preventing fraud.
- Consent: Where you have given consent, for example, for receiving marketing communications.
- Legal Obligation: To comply with legal requirements.
5. Sharing Your Information
We may share your information with:
- Service Providers: Third-party vendors who provide services on our behalf, such as payment processors and customer support.
- Business Partners: Partners with whom we collaborate to offer joint services.
- Legal Authorities: When required by law or to protect our rights and safety.
6. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
Under the GDPR, you have the following rights regarding your information:
- Access: Request access to your personal data.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your data (right to be forgotten).
- Restriction: Request restriction of processing.
- Portability: Request transfer of your data to another service provider.
- Objection: Object to the processing of your data based on legitimate interests or direct marketing.
To exercise these rights, please contact us at [Contact Information].
8. Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, no internet or email transmission is completely secure or error-free.
9. International Data Transfers
Your information may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that appropriate safeguards are in place to protect your data, in compliance with GDPR.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
4K Best Media
https://4kbestmedia.com
4kbestmedia@gmail.com
